FAQ's

When Will My Order Arrive? 

You will receive a tracking number to you email once your order has been placed. You can also use the "track order" link on the home page to see when your order will be arriving. 

I Want To Change My Order 

Unfortunately, we are unable to change your order once your oder has been placed. This includes size changes, adding additional products, address or shipping method changes, etc. Please cancel your order immediately and start a new order. If your order has already been processed and shipped, please follow our return/exchange instructions. 

You can contact support@jou-le.com for further questions 

Shipping & Processing 

Please allow up to 5 business days for processing orders, dependent on order and item volume. Customers will be receiving frequent email updates throughout the duration of processing times. As soon as your order has been processed, you will receive a confirmation email with the tracking number included. Thank you for your patience as our team works as quickly and efficiently as possible!

Do Your Ship Internationally? 

Yes! We are set up to set world wide! Additional cost for customs will be applied based on region. 

Material

Sports Bras: 73% polyester, 23% spandex 

Seamless Leggings: 83% polyamide, 11% polyester, 6% elastane   

Care instructions 

Keep your athleisure wear looking fresh and new for multiple seasons! We recommend washing leggings inside out. Machine wash on delicate or normal cycle with like colors. Do not bleach. Hang dry.